![]() ![]() Learn more about How to enter the BIOS setup screen. Keep holding the key until the BIOS setup screen appears, then release the key. ![]() When the device is not powered on, press and hold the key on the keyboard, then press the power button to turn on the device. Access the BIOS setup screen on the device.If the problem persists, please continue the next troubleshooting step. Try using the following Microsoft hotkeys: Windows logo key + Ctrl + Shift + B to reset the display settings. If the issue persists after performing the CMOS clear (EC reset), proceed to the next troubleshooting step. ![]() Refer to this article for detailed steps: How to Reset the Embedded Controller (EC), Real-Time Clock (RTC), and Perform a Hard Reset. Try performing an EC (Embedded Controller) reset, RTC (Real-Time Clock) reset, or a hard reset to restore hardware to default settings and resolve battery charging issues. If the problem you met that doesn’t meet the above scenario, please refer to the following troubleshooting steps in order.
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